Employee Testimonials



Sophia Hopfenbeck

How long have you worked at MAC?
Since January 2022

Current job role/title

Clinical Trials Assistant

Have you held previous job title/roles?

Research Coordinator

What is it like to work at MAC?

Due to delays in the Service Evaluation where I would be starting in my role recruiting participants, I have worked remotely since the beginning of January.

I imagine the experience of working at MAC will be somewhat different once I’m working on site, however the core aspects of the experience are probably the same. I have felt very welcome at MAC from the get-go – I had the opportunity to speak with staff through induction training and other meetings early on, and the senior members of staff always feel accessible either via email, phone or a video call meeting. There is a friendly environment amongst the team that is obvious even through a screen/WhatsApp group. I feel supported both by other, more experienced members of my team with any queries I have and by my Line Manager Denise who consistently checks in with me and is extremely encouraging.

Can you comment on the company culture?

Like I’ve stated earlier, I have only worked for MAC for a very short while, and I have worked from home in a different capacity than I will be working soon. However, I still very much get the impression that MAC is a company that cares about their employees. I feel like I am in an environment where I am encouraged to learn, and the thought of career progression is a realistic one.

What do you like about your job?

I like that I feel I am a valued member of a team, not expendable. My colleagues are welcoming, encouraging and proactive, which in turn helps foster a strong team effort. My manager is very considerate of my being new, and I feel really supported by her and the rest of my team. I am confident that I will be able to develop my career through my work at MAC, both through the experience of my current job role and as more opportunities within the company hopefully evolve.